Employment Opportunities

Seasonal Guest Service Employee

(Part-time)

Major Responsibility: Provide a high-level of customer service to Red River Zoo guests.

Reports to: Assistant Guest Services Manager and Business Manager

Duties/Responsibilities:

Admissions Desk/Gift Shop

  • Enthusiastically welcomes guests to the Red River Zoo
  • Quickly and efficiently accommodate the guests' admissions needs, provide information and remain accurate and accountable for all transactions on a cash register system
  • Accurately handle monetary transactions and balance register at end of shift
  • Promote and sell memberships to meet daily goals
  • Provide information on Zoo hours, animal collection, policies, events, and educational programs to Zoo visitors
  • Schedule group tours and birthday parties, providing accurate information and answering questions
  • Answer telephone inquiries and dispatches phone calls to staff
  • Maintain clean facilities in admission building, gift shop, and restroom
  • Operate cash register and assist shoppers at the Wild Things Gift Shop
  • Restock merchandise and ensures clean, organized displays
  • Assist in periodic inventory reports

Food Concession Sales

  • Accurately operates cash register in Paws for Refreshment concession building
  • Prepares food in accordance with food handling procedures and guidelines
  • Maintain a high level of sanitization for food preparation
  • Maintains adequate supplies for concession building
  • Maintains a high level of cleanliness in the concession building and around the food court area
  • Provide information on Zoo hours, animal collection, policies, events, and educational programs to Zoo visitors

Carousel Pavilion

  • Accurately handle cash transactions and keep sales records
  • Assists visitors on and off the carousel
  • Provide information on Zoo hours, animal collection, policies, events, and educational programs to Zoo visitors
  • Operates carousel for Zoo visitors and Pavilion parties
  • Maintains high-level of cleanliness in Carousel Pavilion and public restrooms

Knowledge: No previous zoo or animal experience is required. Retail sales, customer service and public speaking experience is preferred, along with the ability to operate a cash register.

Requirements: All positions require evening, weekend, and holiday hours. Positions begin with training in early April and run through September. Minimum age of 16 is required for Red River Zoo Employment. Excellent communication and people skills required. Applicants must have a positive attitude and interact with zoo visitors, including young children. Accurate basic math skills required. Previous cash handling experience desired. The Red River Zoological Society is an equal opportunity employer.

To apply, please fill out the general job application form and mail to:
Red River Zoo
Attn: Guest Services Manager
4255 23rd Ave S
Fargo, ND 58104

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